Project Nanny is a Babysitting and Nanny Placement service that provides parents with exceptional childcare. We have an experienced team of sitters and nannies available to the Christchurch, Dunedin, Wanaka and Queenstown regions. We have a straightforward, simple booking form on our website that allows parents to request either a Babysitter or Nanny Placement.
Our Babysitting fees start from $32.00 per hour + $20.00 daily booking fee. Our Permanent Nanny fees start from $31.00 per hour + temporary finders fee of $350.00 or permanent finders fee of $500.00 with all successful Nanny placements.
To work in our Project Nanny team the Babysitters and Nannies have to be experienced in childcare and go through a rigorous screening process which includes police check, interview and reference check. Their main priority is to provide a safe and caring environment for children.
In the event that this happens we will try our best to find a replacement sitter. Our sitters have to give at least 48 hours notice if they are unable to make the job. If the sitter cancels we will refund you the total amount of hours booked minus the booking fee.
Our booking system allows clients to pay for the entire duration of hours required upfront when they initially book. If the babysitter is to work over the orginal hours booked, a credit card deduction will be made the next day. This makes our payment system straightforward and easy for both clients and babysitters.
6. Cancellation Policy
6.1. All booking fees are non-refundable if a casual babysitting booking is cancelled.
6.2. If the Client cancels less than 48 hours before the start time of the booking, there is a cancellation fee of $50.00. This will automatically be debited from the Clients’ credit card or invoiced. If the Client needs to cancel a booking within 12 hours of the booking start the Client will be charged for the total hours booked. The Client is to phone the babysitter directly and let them know not to come.
6.3. If the Client needs to change a booking within 60 minutes of the booking start, the changes will have to be accepted by the Contractor. If the Client makes a change and the Contractor declines it, this will be treated as a cancellation and the Client will be charged for the total hours booked.
6.4. Nanny placements: If a client needs to cancel their nanny’s usual permanent workday within two weeks’ notice there will be a charge of 50% for that workday.
Yes, we will try our best to get the same sitter for you if they are available at the time of booking. It is important you go through Project Nanny to request the sitter again to abide by our terms and conditions.
If you are not satisfied with the Nanny within 14 calendar days of placement you will receive a full refund of the Nanny Placement fee. We will try our best to get a great match for your family, however if the Nanny has been working for more than 14 Calendar days and you are unsatisfied there will be no refund given.
